Ellis Automotive Ltd — Car Repair in Lakefield

Reviews of Ellis Automotive Ltd

• Elias

  Added 2016.03.19

  This garage seems to value my appreciation for good customer service.
• Savannah

  Added 2016.02.16

  I would recommend Ellis Automotive in Lakefield!
• Christian

  Added 2015.01.10

  Dropped in for an etest quick efficent service
• Anthony

  Added 2014.04.10

  Have looked after all our vehicles from the time of purchase. Tells it "like it is" and does what's needed, no extra surprises on the bill !!
• Anna

  Added 2014.03.28

  Took my Mercedes into Ellis to repair a nail in my tire on my custom wheels. He took the key to get the wheel off and repaired the tire. Approximately 2 weeks later I went to change my wheels at another location 252 KM away and discovered they did not put the key to take the customer wheel of the vehicle back. I called and he denied he had the key and even insinuated I never gave it to him. I had to have the dealer drill them of with a lock socket wrench. Took them 3 hours at a considerable cost to me. Will never deal with Ellis again.
• Ruby

  Added 2013.11.09

  I have never posted a negative review before. I often think that people will figure out if a place is right for them or not. However after today. I feel very differently about this. I left Ellis Automotive today crying and upset humiliated by the person at the desk who I think is the manager or owner. He was aggressive and confrontational with me and insinuated that I am somehow personally at fault for the way the Ontario government "forces" small businesses to do their taxes. I would never ever recommend this garage to anyone who is Native or uses their status card for a PST tax exemption at the point of sale (which is a legal and agreed upon provincial legislation). While this small business owner may not like the way the Ontario government regulates its tax collections and refunds process and he may not like the "hassle" of the paper work his shop needs to do to receive a refund for said exemption, it has absolutely no bearing on how he should treat another person, or providing good customer services and mostly does not permit the owner to humiliate and harangue a paying customer. I cannot control how taxes are paid or refunded at point of sale, but clearly this person felt that I needed to "hear it" yet again. It is also clear that he cannot control his own remarkably racially motivated tirades for a customer let alone for the sake of a native woman who just wanted to get her car fixed.When I asked for my key and left without taking a receipt from the woman who witnessed all of this at the counted, I came back into the shop because my car smelled strongly of cigarette smoke. I don
• Olivia

  Added 2013.08.03

  Needed an etest last spring. Based on that experience I returned for a tire repair this afternoon. From the phone call to ask for service, noted they already had my info in their system from my last visit, to the repair and payment for service, I found nothing to really complain about.
• Robert

  Added 2013.06.28

  t smoke and no around me smokes as I have allergies and it gives me a headache and makes me cough. So, I returned into the shop and said that someone had smoked in my car. The mechanic swears he didn't smoke in my car,. I said someone smoked in my car. They denied it and I finally left upset and crying. Not a return customer!! Feel sick that I ever paid a dime let alone thousands to this person's shop.